Privacy Policy
Privacy Policy - Please read carefully prior to placing an order for the DropBNK
1. SOURCES OF PERSONAL DATA
This Policy applies to Personal Data that Blinknoe Limited ( “we”, “us”, “our”) collect from or
about you. If you use our website or deal with us, not only may you submit personal data or
information but, through the methods described below , we will collect data from you through the
following sources.
By using the website, email, or passing personal data to us in the matter, this is taken as your
personal positive consent for us to use that data as described below.
DropBNK Website: The website operated by or for us
Email, text and other electronic measures: Electronic communications between you and Us;
Data from other sources: Third-party social networks or market research articles (if feedback is
not provided on an anonymous basis).
2. PERSONAL DATA
Depending on how you interact with us (online, offline, over the phone etc.), we collect various
types of information from you, as described below:
Personal contact information: This includes any information you provide to us that would allow
us to contact you; name, address, email address, social network details or phone number.
Demographic information - geographic location (e.g. postcode)
Technical information about computer/mobile device: Internet Protocol (IP) address used to
connect your computer or device to the Internet, operating system type, and web browser type
and version and where permitted, your phone’s unique device ID, advertising ID, geo-location
and other similar mobile device data.
Websites- use of automatic data collection technologies to collect certain information about your
actions. This includes information such as which links you click on, which pages or content you
view and for how long, and other similar information and statistics about your interactions, such
as content response times, download errors and length of visits to certain pages. This
information is captured using automated technologies such as cookies (browser cookies, flash
cookies,) and the use of third-party tracking. You have the right to object to the use of such
technologies, for further details please Cookies Policy.
Market research and consumer feedback: This includes information that you voluntarily share
with us about your experience of using our products and services.
Consumer-generated content: This refers to any content that you create and then share with us
on third-party social networks or by uploading it to our website or apps,
Third-party social network information: This refers to any information that you share publicly on
a third-party social network or information that is part of your profile on a third-party social
network (such as Facebook) and that you allow the third-party social network to share with us.
Email: We analyse your interactions through our content (e.g. click through, the opening of
email) to provide you with personalised information based on your interests and preferences.
3. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS
Cookies/Similar Technologies: Please learn how you can manage your cookie settings and for
information about the cookies we use, and the purposes for which we use them.
Log files: We collect information in the form of log files that record website activity and gather
statistics about your browsing habits. These entries are generated automatically.
Web beacons: Web beacons (also known as ‘web bugs’) are small strings of code that deliver a
graphic image on a web page or in an email for the purpose of transferring data back to us. The
information collected via web beacons will include information such as IP Address, as well as
information about how you respond to an email campaign (e.g. at what time the email was
opened, which links you click on in the email, etc.). We will use web beacons on our website or
include them in emails that we send to you. We use web beacon information for a variety of
purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising,
email auditing and reporting, and personalisation.
4. USES MADE OF YOUR PERSONAL DATA
The following paragraphs describe the various purposes for which we collect and use your
Personal Data, and the different types of Personal Data that are collected for each purpose.
Please note that not all of the uses below will be relevant to every individual.
Customer service: Including responding to your enquiries. This typically requires the use of
certain personal contact information and information regarding the reason for your enquiry (e.g.
order status, technical questions, product question/complaint, general question) relayed via our
communication channels and/or social media channels. - reasons- Fulfilling contractual
obligations Legal obligations and Our legitimate interests
Contests, marketing and other promotions: With your consent (where required), we use your
Personal Data to provide you with information about our goods or services. This can be done
via means such as email, ads, SMS, phone calls and postal mailings to the extent permitted by
applicable law. This use of your Personal Data is voluntary, which means that you can oppose
the processing of your Personal Data for these purposes. -reasons- With your consent (where
required), Fulfilling contractual obligations Our legitimate interests.
Third party social networks: We use your Personal Data when you interact with third-party social
networking features, such as ‘Like’ functions, to serve you with advertisements and engage with
you on third-party social networks.
Personalisation (offline and online): With your consent (where required) we use your Personal
Data (i) to analyse your preferences and habits; (ii) to anticipate your needs based on our
analysis of your profile; (iii) to improve and personalise your experience on our Website and
apps; (iv) to ensure that content from our Website/apps is optimised for you and for your
computer and device; (v) to provide you with targeted advertising and content. The use of your
Personal Data is voluntary, which means that you can oppose the processing of your Personal
Data for this purpose.
Order fulfilment: We use your Personal Data to process and send your orders, inform you about
the status of your orders, correct addresses and conduct identity verification and other fraud
detection activities. This involves the use of certain Personal Data.-reasons- Fulfilling
contractual obligations. With your consent (where required).Legal obligations. Our legitimate
interests. Our sponsor of the pilot project may contact you to process your orders for the
DropBNK during the pilot project.
Other general purposes ( market research, analytic security): In accordance with applicable
laws. We use your Personal Data for other general business purposes, such as conducting
internal or market research and measuring the effectiveness of advertising campaigns. We also
use your Personal Data to ensure our security.- reasons - Fulfilling contractual obligations.With
your consent (where required).Legal obligations. Our legitimate interests.
Legal reasons: We will share your Personal Data with any of our legal successors, sponsors,
manufacturers, distributors and suppliers (Blinknow Ltd is an English company limited by
guarantee under English law). We will also disclose your Personal Data to third parties (i) when
required by applicable law; (ii) in response to legal proceedings; (iii) in response to a request
from a competent law enforcement agency; (iv) to protect our rights, privacy, safety or property,
or the public; or (v) to enforce the terms of any agreement or the terms of our Website or use of
DropBNK containers.
5. DISCLOSURE OF YOUR PERSONAL DATA
In addition to Blinknow ltd and sponsors of the pilot project and any future sponsors of projects
on sustainability we share your Personal Data with the following types of third-party
organisations:
Service providers: These are external companies that we use to help us
manufacture/distribute/supply the DropBNK bins and run the waste business activities (e.g. the
logistics, collections, waste disposal, fraud detection and Website operation etc). Service
providers and their selected staff are only allowed to access and use your Personal Data on our
behalf for the specific tasks. Where required by applicable law, you can obtain a list of the
providers/companies processing your Personal Data. These service providers/companies are
Processors of your Data (and may, where allowed, use Sub-Processors) and in some
circumstances may be Controllers of your Personal Data).
Third-party companies using Personal Data for their own marketing purposes: Except in
situations where you have given your consent, we do not license or sell your Personal Data to
third-party companies for their own marketing purposes. Their identity will be disclosed at the
time your consent is sought.
6. RETENTION OF YOUR PERSONAL DATA
Retention of your Personal Data: In accordance with applicable laws, we will use your Personal
Data for as long as necessary to satisfy the purposes for which your Personal Data was
collected or to comply with applicable legal requirements.
Personal Data will be kept for a duration permitted by applicable laws.
Nothing in this Policy overrides Data Protection Law in the United Kingdom, and accordingly you
have a general right to have your Personal Data removed. To effect this, please contact us.
7. DISCLOSURE, STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA
We use a variety of reasonable measures (described below) to keep your Personal Data
confidential and secure. Please note, however, that these protections do not apply to
information you choose to share in public areas such as third-party social networks.
People who can access your Personal Data: Your Personal Data will be processed by our
authorised staff or agents, distributors, manufacturers and sponsors on a need to know basis,
depending on the specific purposes for which your Personal Data has been collected.
Measures taken in operating environments: We store your Personal Data in operating
environments that use reasonable security measures to prevent unauthorised access. We follow
reasonable standards to protect Personal Data. The transmission of information via the Internet
is, unfortunately, not completely secure and although we will do our best to protect your
Personal Data we cannot guarantee the security of the data during transmission through our
Website.
Transfer of your Personal Data: The storage as well as the processing of your Personal Data as
described above may require that your Personal Data is ultimately transferred/transmitted to,
and/or stored at, a destination outside of your country of residence.
8. ACCESS TO YOUR PERSONAL DATA
Access to Personal Data: Where provided by law, you, your successors, representatives and/or
proxies have the right to access, review and request a physical or electronic copy of information
held about you. You also have the right to request information on the source of your Personal
Data.
These rights can be exercised by writing to us (a copy of your ID or equivalent details (where
requested by us and permitted by law). If the request is submitted by a person other than you,
without providing evidence that the request is legitimately made on your behalf, the request will
be rejected.
Please note that any identification information provided to us will only be processed in
accordance with, and to the extent permitted by applicable laws.
Additional rights (e.g. modification, deletion of Personal Data): Where provided by law, you, your
successors, representatives and/or proxies can (i) request deletion, the portability, correction or
revision of your Personal Data; (i) oppose the data processing; (iii) limit the use and disclosure
of your Personal Data; and (iv) revoke consent to any of our data processing activities.
Please note that, in certain circumstances, we will not be able to delete your Personal Data
without also deleting any accounts. We may be required to retain some of your Personal Data
after you have requested deletion, to satisfy our legal or contractual obligations. We may also
be permitted by applicable laws to retain some of your Personal Data to satisfy our business
needs.
We hope that we can satisfy queries you may have about the way we process your Personal
Data. However, if you have unresolved concerns you also have the right to complain to
competent data protection authorities (in the United Kingdom this is the Information
Commissioner’s Office at www.ico.org.uk).
9. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA
The following mechanisms give you the following control over your Personal Data:
Cookies/Similar Technologies: You manage your consent via (i) Our consent management
solution, or (ii) your browser so as to refuse all or some cookies/similar technologies, or to alert
you when they are being used.
Advertising, marketing and promotions: If you decide that you no longer wish to receive
communications, you can subsequently unsubscribe from receiving marketing-related
communications at any time, by following the instructions provided in each such communication.
To opt-out of marketing communications sent by any medium, including third-party social
networks, you can opt-out at any time by logging into the Website/apps or third-party social
networks and adjusting your user preferences in your account profile by unchecking the relevant
boxes.
10. CHANGES TO OUR POLICY
If we change the way we handle your Personal Data we will update this Policy. We reserve the
right to make changes to our practices and this Policy at any time. Please check back frequently
to see any updates or changes to our Policy.
11. DATA CONTROLLERS AND CONTACT
To ask questions or make comments on this Policy and our privacy practices, or to make a
complaint about our compliance with applicable Privacy laws, please make contact by email to
info@blinknow.co.uk
We will acknowledge and investigate any complaint about the way we manage Personal Data
(including a complaint that we have breached your rights under applicable privacy laws).